Reset Password

The password requirements for Fantrie are as follows:

• A combination of at least 3 of the following: uppercase and lowercase letters, numbers, and special characters.
• A minimum of 8 characters.

It is not recommended to use the same password for an extended period, as it may compromise security. 

If you've forgotten your newly created password, you can reset it.

1. On the login page, click "Forgot your password?"

2. Enter the email address you used to sign up, and a reset code will be sent.

3. Enter the code you received via email, then update your password with a new one. 

 What if you don’t receive the password reset code email within 10 minutes?

• First, check that your email account is not inactive.
• Also, check your spam folder.

If you still can’t find the email, try adding (product@fantrie.com) to your contacts and attempt the account verification process again.

If you still don’t receive the reset code email, please contact us at (contact@fantrie.com)!