SMS Verification Issues for Users Outside Korea
Users with international numbers or foreign mobile carriers can proceed with SMS verification by enabling the [Outside Korea] toggle. However, depending on your current country and network environment, the verification message may occasionally be delayed or missed.
If you do not receive the verification code, please check the following:
Check Spam/Junk Folder: Please check the spam or blocked message mailbox on your device.
Retry: Please wait a few moments and try requesting the verification code again in an area with a stable network connection.
Still Haven't Received the Verification SMS?
If you have tried the steps above and still have not received the text message, it is highly likely that the message is being blocked by your local carrier or network infrastructure due to the technical nature of international SMS delivery.
In such cases, automated verification via the system may not be possible. Therefore, our Support Team will manually verify your account after confirming your details.
We apologize for the inconvenience. Please contact us at our support email address below, and we will promptly review and process your request.
Customer Support: contact@fantrie.com
Fantrie is continuously working to register on the whitelists of mobile carriers in each country to ensure seamless service. However, because compliance standards and regulations vary widely by country and carrier, it may take some time before this is fully implemented. We kindly ask for your understanding, and we will continue to do our best to provide a more stable service.
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